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Whisper


trueCall’s Whisper feature blocks silent calls and stops them ringing your phone. When an incoming call arrives, trueCall checks the caller’s number. If it doesn't recognise the caller's number, or if the caller’s number is unavailable, trueCall answers the call before your phone has a chance to ring, asks the caller who they are, and records their reply – this is their ‘Whisper’. trueCall then puts them on hold and rings your phone.
When you pickup trueCall announces the caller by playing back their Whisper - "You have a call from 'Sally'". Having heard the caller’s name spoken in their own voice, you can now decide how you want to deal with the call -
  • If you want to speak to the caller, press ‘1’ on your phone, and trueCall will connect you to the caller.
  • If you want trueCall to take a message, just hang up - trueCall will ask the caller to leave a message.
  • If you want to tell the caller to go away and not call you again, press the hash key on your phone ( # ) and then hang up. trueCall will play them the Zap announcement telling them that you are not interested in their call. If you have Caller ID and have received the caller’s number, they will be automatically added to your Zap list.
  • If you want to speak to the caller, and are happy to receive calls from them in the future, press ‘*’ on your phone. trueCall will put the caller’s number onto your Star list then connect you to them.

Whisper is very effective at screening out unwanted calls:-
  • Whisper stops most telemarketers. They know that you are unlikely to want to buy anything from them if you are screening your calls with trueCall. They are paid commission on every sale they make, so it’s in their own interest to hang up and move on to the next number on their list.
  • Whisper helps you manage your time - if you are busy, you can speak to your most important callers, and let trueCall take messages from the rest.
  • Whisper is an effective barrier to malicious callers - if you don’t recognise the caller’s name, or if a caller refuses to identify themselves, you can reject them without ever being connected to them. You never have to speak to anyone you don’t want to.



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