Record your telephone calls
trueCall Call Recorder is a memory card that allows trueCall to record your incoming and outgoing telephone conversations, and save important messages. Recordings saved to the card can be played back directly through your telephone handset or on your computer using trueCall Message Centre software.
Why record calls?
If you have a record of what was said on a call, it is easier to resolve problems:-
- Disputes over products or services you have bought
- Banks and insurance companies keep recordings of calls for their own protection in case of a dispute - why shouldn't you have access to the same information?
- If you receive malicious calls, this information may make it easier to take legal action to stop them.
- Harassment by debt collection companies
- Keep a record of what you agreed to in case of mis-selling and slamming
trueCall Message Centre
trueCall Call Recorder is supplied as a standard SD memory card similar to those used in digital cameras. This can be plugged into a computer and your recordings can be transferred to your hard disk using trueCall Message Centre software.
trueCall Call Recorder cards can store either 70 hours or 140 hours of telephone conversations and messages.
Requirements: trueCall Message Centre software requires a PC running Windows XP or Windows Vista, or an Apple Mac running OSX with PC emulation such as Parallels. Your computer needs an SD card slot, or a spare USB socket (using the supplied USB/SD card adaptor).
Can I legally record telephone conversations on my home phone?
In the UK you are allowed to make recordings of your private conversations provided that the recording is for your own use. Often a recording can quickly resolve a disagreement. In some cases recordings are admissible as evidence.
Note: trueCall Call Recorder is an add-on product for your trueCall unit. It requires a trueCall unit to operate.
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