If the caller is recognised as a trusted caller their call will ring through as normal, otherwise trueCall will answer the phone itself and play the Shield announcement to the caller:-
“If you’re family, a friend or an invited caller please press 5, if you’re a cold caller please hang up and don’t call us again”.
If the caller presses ‘5’ the phone will then ring.
This profile completely blocks automatic recorded message calls and silent calls, and the vast majority of telemarketers will hang up when they hear this announcement. Occasional callers who may not yet be on the Trusted Callers list, those calling from abroad, or callers who withhold their number can get through by pressing the requested number.
trueCall Care comes with this standard Shield announcement, but your can record your own announcement in your own voice if you prefer.
The Filter Profile is the default profile.