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Blocking Unwanted Calls

trueCall remembers who you like to speak to and who you don't. It puts the phone numbers of the people you like to talk to (your friends and family) onto your Star list so their calls always get through. It puts the phone numbers of the people you don’t like to talk to (telemarketers, etc) onto your Zap list so their calls are always blocked. All other callers are handled using one of the profiles below:-

Standard Profile - This is the default profile, and it is the profile that suits most people. It asks unrecognised callers to identify themselves before ringing your phone. Most unwelcome callers will hang up and you won't be disturbed.

International Block Profile - This profile just blocks international call centres but lets friends and family who live abroad get through using a 2 digit code. All other callers get straight through.

Lock Down Profile - This is the most secure profile. Only Star list callers will be able to ring your phone, all other callers will be asked to leave a message. It guarantees that when your phone rings it is a trusted caller.

Custom profile - We recommend this Profile for anyone who wants complete control over their calls. It allows you to choose exactly how you want trueCall to handle every type of call, and if you use the Internet Control Panel you can get trueCall do this differently in the day and at night - for example callers who are not on your Star list can be let through during the day and sent directly to voicemail at night.